HI THERE! I’M ALMA MARTINEZ

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BIO

Alma Martinez is a goal-oriented and an immensely passionate professional who enjoys working in a diverse workplace environment. Born and raised in California, she is currently pursuing a Bachelors of Science Degree in Management Information Systems & Business Analytics from Colorado State University.

Alma is inspired to work in developing and progressing within an organization and is always on the lookout for an opportunity to cultivate. Alma enjoys learning new tools and programs that help in enhancing her skills as a multi-dimensional professional.

Alma Martinez is equipped with an experience of more than 15 years of working as an Administrative Assistant at Comcast. Following this, she has adopted the responsibilities of a Reporting Analyst with a passion to assist the organization in the pursuit of professional success. A strong set of communication skills & a demonstrative analytical approach to work assist her in performing her professional duties & responsibilities in the greatest of manner. Besides this, Alma shares a great passion for spending time with family, friends, and a great passion for photography and traveling.

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MY EXPERIENCE

COMCAST CABLE
REPORTING ANALYST
TECHNICAL OPERATIONS SUPPORT

October 2017 - Current

Assign, decommission and audit California database of technician numbers based on team and employment status.
Beginning knowledge of SQL to extract data to build new reports and research technical operations trends.
Create, maintain and distribute daily, weekly, monthly reporting to California leadership.
Process ad-hoc reporting and research request for senior leadership.
Enhance and support existing reports.
Create and maintain detailed notes of current project and reporting requests.
Support external departments with reporting inquiries and research on team and/or technician metric performance.

COMCAST CABLE
ADMINISTRATIVE ASSISTANT
NETWORK ENGINEERING DEPARTMENT

January 2016 - October 2017

Cultivate a Professional Rapport Among Senior Leadership, Team Members, and the Public.
Manage Calendars, Scheduling and Travel Arrangement for Leadership.
Maintain Monthly Network Discretionary Budget.
Create and Maintain Daily, Weekly, and Monthly Business Reporting Supporting Network and Tech Ops.
Develop Ad Hoc Reporting for Sacramento Valley and California Region Leadership.
Assist Network Leadership In Managing PRP/Red Node Ingress Fulfillment Support.
Event Coordinating for Network Department and Comcast Employee Related Events.
Maintain Office Equipment, Office Correspondence, and Purchase Office Supplies.

MANTECA UNIFIED SCHOOL DISTRICT
PEDIATRIC PROCEDURE NURSE

January 2015 - January 2016

Established Rapport with the Client and Their Family to Ensure Superior Client Care and Communication.
G-Tube Feeding, Straight Catheter Insertion & Catheter Care
Glucose Monitoring and Administration of Insulin
Monitoring of Vital Signs Cardiac Monitoring, and Administration of Medication and Oxygen
Wound Care, Application of Dressings and Infection Control
Reported Changes in Clients Conditions and Other Matters That Required Immediate Attention.
Liaison between Clients and Staff Nurses to Address Problems Requiring Immediate Action.
Demonstrated Ability in Reviewing the Client’s Chart and Treatments.
Created and Promoted a Safe Environment and Infection Control Methods.
Ability to Teach, Direct, Assess and Assist Nursing Assistants.

COMCAST CABLE COMMUNICATIONS
ADMINISTRATIVE ASSISTANT
NETWORK ENGINEERING DEPARTMENT

February 2002 - March 2015

Analyze Daily Workload for Network Technicians and Properly Route All Urgent Tasks.
Create and Maintain Project Management Reporting to Track Department Projects.
Train Fellow Employees on Software and Hardware Usage.
Create and Maintain Weekly and Monthly Team Performance Analysis Reports.
Cultivate a Professional Rapport Among Senior Leadership, Team Members, and the Public.
Manage Calendars and Scheduling for Senior Leadership.
Assist in Resolving Corporate Escalations in a Timely Manner.